Payment and Shipping
We process all purchases through the secure online payment processor, Paypal, so you can be assured that your card details and payment information will remain entirely secure. The transaction will take place within PayPal so neither we nor anyone else will see your card or payment details. Orders are usually dispatched within 48 hours, first class and will take 3-4 working days to arrive.
Missing or Damaged Goods
In the unlikely event that we inadvertently send you an incorrect essence, or there is an error with your order, please notify us within 48 hours of receipt and we will be happy to correct the mistake. If you receive a broken essence in your parcel, please let us know within 48 hours of receipt and we will send you a replacement as soon as possible.
Returns & Refunds
If you wish to return all or part of your order, please contact us at firstname.lastname@example.org. You may return an item within 10 days of receiving your order, provided that the item(s) are in their original condition. Subject to the above, and upon safe receipt of the returned order (address details on your receipt), we will issue a full refund for the price you paid for the item(s). This does not include the original postage & packing charge. Cost of postage for returns to our address is payable by the customer. We will make a full or partial of your payment back into your Paypal account. You have the right to cancel your order before dispatch by emailing us and letting us know your name and order reference number. We will then cancel your order and refund your payment as soon as possible.
We never disclose or share any customer information to any third parties or other companies, other than those required to process your order. The information collected during the course of an order (name, address etc) is only used to process your order. Payments made online are securely processed through Paypal, so neither we nor anyone else will see your card payment details.
All material provided within plantmedicinewheel.com is for informational and educational purposes only and is not intended to provide you with medical advice. This site is not a substitute for medical care nor is it a substitute for consultation with a healthcare professional. Please discuss all medical conditions with your health care provider. The statements made within this website and in the mentioned Workbook are the opinions of the editor, based on our research and experience and and have not been evaluated by the Food and Drug Administration. These statements mentioned at plantmedicinewheel.com are not intended to diagnose, treat, cure or prevent any disease. You should always speak with a healthcare professional before taking any dietary, nutritional, herbal or homeopathic supplement. All users agree that all access to and use of this website is at their own risk. plantmedicinewheel.com does not assume any liability for the information contained herein, be it direct, indirect, consequential, special, exemplary, or other damages; including intangible losses, resulting from use of our Plant Spirit Essences. The products are directed for use by adults; it is not directed to children under the age of 13.
Important note: Dr Bach advised that Flower Essences should not be used in cases of psychosis, schizophrenia, possession and similar. This advice is still valid today, as the underlying pathology is not just a simple psychological imbalance.
If you have an allergy to alcohol, Plant Spirit Essences are suspended in a Brandy base as a preservative.